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Common Questions

Home Inventory Questions

Security Questions

Technical Questions

Service Questions

Common Questions

What is a home inventory?

A home inventory is an itemized list of you personal property along with quantities, product information and purchase prices.

Receipts Documents

HomeInventory.com is a quick and easy way to create a home inventory online. Your insurance company will request a home inventory from you when you filing a claim. This usually means writing out long lists, filling out tedious forms, tracking down model numbers and receipts.

Now HomeInventory.com has created a secure place online to make and store your home inventory. We've gone the extra step of creating pre-defined item lists for you to select from along with convenient ways to send your inventory report to your insurance company.

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Why should I use HomeInventory.com?

HomeInventory.com is the only online service where you can create, print, and email your home inventory to your insurance company. We also have added features that let you estimate coverage, store documents and organize your belongings in one safe place. Our service can be setup as a dual account where you and your spouse can use the same account!

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Which of my possessions should I inventory?

There are several different ways to approach taking a home inventory. You can start with the most expensive items and finish with incidentals. You inventory your home room by room, catalog collectibles or simply inventory those items you plan to insure.

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How much does a home inventory cost on HomeInventory.com?

Because HomeInventory.com is an online service, we only charge a low storage and maintenance fee of $19.95 per year which is less than two dollars a month. However, purchasing a longer service agreement can offer savings of up to 60% off.

HomeInventory.com offers 3 different plans to choose from:

Basic Account - $19/ per year
Just the basics.
Online home inventory plus photos, receipts, secure storage and more.

Plus Account - $39/ per year
A complete online solution.
Everything included in the basic account plus online reports and our signature report mailer that makes filing an insurance claim a breeze.

Premier Account - $59/ per year
Everything we have to offer.
Use your online home inventory to hold garage sales, plan your will, move to a new home, sell your stuff online, donate items and get those special items appraised.

Compare the three HomeInventory.com accounts

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How do I create my home inventory online?

Once you have registered online, you can log in anytime to access your Inventory Home Page. From there you can quickly add rooms, select items, set quantities and prices and upload receipts or photos. It's that easy and if you have any trouble, simply access online support to receive instant help. We even have online tutorials you can watch to help you get started even faster.

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What is your privacy policy?

Your privacy is very important to HomeInventory.com. This Privacy Policy describes the principles and practices that apply to Personal Information (defined below) collected from users of our services (“you”) on our Site (defined below), in telephone or e-mail communications, or in interviews, surveys, contests, promotions, raffles or sweepstakes.

Our privacy policies:

  • We will not collect Personal Information without your knowledge and permission;
  • We will not knowingly disclose your Personal Information to third parties, except as provided in this Privacy Policy;
  • We will allow you to view, correct or modify your Personal Information; and
  • We will take reasonable steps to protect the security of the Personal Information we collect from you.

What Personal Information we collect

We collect only such information as necessary to provide Products and Services to you.

When you are just visiting

You can visit certain areas of our Site without revealing who you are or logging into our Site. When you visit our Site as a Guest or Member, we collect Session Data through cookies and session variables. When using the HomeInventory.com mobile site or applications, you may access Products and Services in the area in which you are located. If you choose to do so, depending on the mobile device or application you are using, we may collect your geo-location information to search for the applicable Products and Services or to personalize and improve your individual viewing experiences on our Site and provide information that may be of interest to you. You may at any time disable our collection and use of your location information by turning location services off at the device level.

When you register as a Member

When you register with us as a Member, we collect Personal Information that is necessary to provide Products and Services. You must provide your name and e-mail address. You also must choose a password, which will be required to gain access to portions of our Site reserved for Member use. We might also request your home zip code. You may elect to provide other information. Such information may include, for example, address, property descriptions and photos for your home inventory.

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Home Inventory Questions

Can I use HomeInventory.com to file an insurance claim?

Yes. A home inventory is an essential part of filing a home contents claim. At HomeInventory.com, you can email your home inventory to your insurance agent with just a few clicks. Can't get online? No problem. Your insurance agent can register with us online and view a read-only version of your report. Simply add their contact information in your account settings and we'll do the rest.

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How do I let my insurance agent know about HomeInventory.com?

If you would like to tell a friend or your insurance company about HomeInventory.com, click here. We'll send them an email full of information about our services on your behalf. You can also tell them to call us at 1-888-603-9533.

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Can I include receipts and photos in my home inventory?

Use your scanner to digitize any document or photo. Our upload wizard enables you to include receipts, photos and documents with your home inventory. You can even view and print them online.

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How else can I use my home inventory?

We have many features at HomeInventory.com that let you use your home inventory in several important ways. Use our Garage Sale Planner to organize and label sale items. Our Moving Planner lets you virtually pack online, create box labels, and unpack quickly when you arrive at your new place. Use our Estate Planner to give valuable possessions to your loved ones. You can even include this in your will.

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Security Questions

Is my home inventory secure online?

We take the security of your payment information very seriously. We are using industry standard, state-of-the-art technologies to make sure that your payment information is secure. All information that goes to or from your computer will be encrypted using a technology called “Secure Sockets Layer” (SSL). Only you can see your payment information. The HomeInventory.com service does not require you to register with a user id or password, therefore we do not store any of your private information such as your bank account or credit card numbers and Just Pay It will not leave “cookies” on your computer.

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Can my insurance agent alter my home inventory?

No. In order to view your report, in the event of a disaster, you must add them to your account settings.

Once added, your insurance agent must register online where they will be able to access a printable version of your home inventory. back to top

Can my spouse also access our home inventory?

Yes. If you have a spouse or significant other that lives with you, you can add them as a user to your account. That way they can access your home inventory in case you are not able to.

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Technical Questions

Do I need to install any software?

At HomeInventory.com, there is no software to download or install. We are a complete online service which is ideal for your home inventory. In case anything happens, you will always have access to your inventory report.

Click here to register online. It only takes a few minutes.

What are the browser requirements?

In order to use HomeInventory.com you must be using Netscape 7.0 or Microsoft Internet Explorer 5.0 or higher.

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What do I do I cannot access the Internet to print my home inventory?

Contact Customer Service at 1-888-603-9533 or tell your insurance agent to log in to their accout in order to view your home inventory.

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Service Questions

Who do I contact when I need help with my home inventory?

Our customer service number is 1-888-603-9533. You can also report support issues online at the Login Page or on your Inventory Home Page

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