Common Questions
Home Inventory Questions
Security Questions
Technical Questions
Service Questions
Common Questions
What is a home inventory?
A home inventory is an itemized list of you personal property along with quantities, product information and purchase prices.
Personal
Property |
 |
Photos |
 |
| Receipts |
 |
Documents |
 |
HomeInventory.com is a quick and easy way to create a home inventory
online. Your insurance company will request a home inventory from you when you filing a claim. This usually means writing out long lists, filling out tedious forms,
tracking down model numbers and receipts.
Now HomeInventory.com has created a secure place online to make and store your home inventory. We've gone the extra step of creating pre-defined item lists
for you to select from along with convenient ways to send your inventory report to your insurance company.
back to
top
Why should I use HomeInventory.com?
HomeInventory.com is the only online service where you can create, print, and email your home inventory to your insurance company. We also have added features that let
you estimate coverage, store documents and organize your belongings in one safe place. Our service can be setup as a dual account where you and your spouse can use the same
account!
back to top
Which of my possessions should I inventory?
There are several different ways to approach taking a home inventory. You can start with the most expensive items and finish with incidentals. You inventory your home room
by room, catalog collectibles or simply inventory those items you plan to insure.
back to top
How much does a home inventory cost on HomeInventory.com?
Because HomeInventory.com is an online service, we only a low storage and maintenance fee starting at $19 per year. However, purchasing
a longer service agreement can offer savings of up to 60% off.
HomeInventory.com offers 3 different plans to choose from:
Free Trial - Doesn't cost anything to try it out.
Enough to get started. Online home inventory plus photos, receipts, secure storage and more.
Basic Account - $19/ per year
Just the basics. Online home inventory plus photos, receipts, secure storage and more.
Plus Account - $39/ per year
A
complete online solution. Everything included in the basic account plus online reports
and our signature report mailer that makes filing an insurance claim a breeze.
Premier Account - $59/ per year
Everything we have to offer. Use your online home inventory to hold garage sales, plan your will,
move to a new home, sell your stuff online, donate items and get those special items appraised.
Compare the three HomeInventory.com accounts
back to top
How do I create my home inventory online?
Once you have registered online, you can log in anytime to access your Inventory Home Page. From there you can quickly add rooms, select items, set quantities and prices and upload
receipts or photos. It's that easy and if you have any trouble, simply access online support to receive instant help. We even have online tutorials you can watch to help you get
started even faster.
back to top
Home Inventory Questions
Can I use HomeInventory.com to file an insurance claim?
Yes. A home inventory is an essential part of filing a home contents claim. At HomeInventory.com, you can email your home inventory to your insurance agent with just a few
clicks. Can't get online? No problem. Your insurance agent can register with us online and view a read-only version of your report. Simply add their contact information in
your account settings and we'll do the rest.
back to top
How do I let my insurance agent know about HomeInventory.com?
If you would like to tell a friend or your insurance company about HomeInventory.com, click here. We'll send them an email full of information about our services on your
behalf. You can also tell them to call us at 1-888-603-9533.
back to top
Can I include receipts and photos in my home inventory?
Use your scanner to digitize any document or photo. Our upload wizard enables you to include receipts, photos and documents with your home inventory. You can even view and print them online.
back to top
How else can I use my home inventory?
We have many features at HomeInventory.com that let you use your home inventory in several important ways. Use our Garage Sale Planner to organize and label sale items.
Our Moving Planner lets you virtually pack online, create box labels, and unpack quickly when you arrive at your new place. Use our Estate Planner to give
valuable possessions to your loved ones. You can even include this in your will.
back to top
Security Questions
Is my home inventory secure online?
We take the security of your payment information very seriously. We are using
industry standard, state-of-the-art technologies to make sure that your payment
information is secure. All information that goes to or from your computer will
be encrypted using a technology called “Secure Sockets Layer” (SSL). Only you
can see your payment information. The HomeInventory.com service does not require you
to register with a user id or password, therefore we do not store any of your
private information such as your bank account or credit card numbers and Just
Pay It will not leave “cookies” on your computer.
back to top
Can my insurance agent alter my home inventory?
No. In order to view your report, in the event of a disaster, you must add them to your account settings.
Once added, your insurance agent must register online where they will be able to access a printable version of your home inventory.
back to top
Can my spouse also access our home inventory?
Yes. If you have a spouse or significant other that lives with you, you can add them as a user to your account. That way they can access your home inventory in case you
are not able to.
back to top
Technical Questions
Do I need to install any software?
At HomeInventory.com, there is no software to download or install. We are a complete online service which is ideal for your home inventory. In case anything happens, you
will always have access to your inventory report.
Click here to register online. It only takes a few minutes.
What are the browser requirements?
In order to use HomeInventory.com you must be using Netscape 7.0 or Microsoft
Internet Explorer 5.0 or higher.
back to top
back to top
What do I do I cannot access the
Internet to print my home inventory?
Contact Customer Service at 1-888-603-9533 or tell your insurance agent to log in to their accout in order to view your home inventory.
back to top
Service Questions
Who do I contact when I need help with my home inventory?
Our customer service number is 1-888-603-9533. You can also report support issues online at the Login Page or on your Inventory Home Page
back to top
